Customer Service

Customers have many questions and requests.

It has to be handled with professionalism and dedication upon all, especially when it comes to do business in Korea. Dongbo can provide the utmost service on CS for your entire business. Whether it is a call centre or face-to-face action, or even written service that needs to be done, we are the one you should decide to talk it over with.

We can provide your company with:

  • Call center services, including handling of all client’s reservations and ticketing
  • Tele-sales activities and product advice
  • FIT and group booking enquiries
  • ADM/ACM processing & Refund handling
  • Customer relations and Handling claim filed on Korea Consumer Agency